Hill & Co. Launches AI Strategy Program

The AI Strategy program was developed by Hill & Co. in partnership with AI specialist firm Cogent Labs.

New York—Hill & Co., a management consultant firm for the diamond, gemstone, and jewelry industry, has launched its AI Strategy program.

The 21-day program was designed exclusively for jewelry retailers as artificial intelligence (AI) is reshaping the industry, from client interactions to supply chain operations, said the company.

The program provides businesses with a clear, actionable framework to identify opportunities, eliminate inefficiencies, and strengthen customer relationships.

It includes a full process analysis to identify time-wasters and error-prone processes, prioritizes possible implementations of AI based on a cost/effort vs. impact/speed matrix, and provides a prioritized roadmap of AI adoption that aligns with each retailer’s specific goals.

This infographic outlines Hill & Co. and Cogent Lab’s AI opportunity matrix for jewelry retailers.

“AI isn’t just buzz. It’s key to growth, but without a strategy, retailers risk wasting money on tools that don’t move the needle,” said Elle Hill, founder and CEO of Hill & Co.

“Our AI Strategy gives jewelers a proven way to uncover opportunities, as we map their processes, identify high-ROI automation opportunities, and deliver a clear action plan to reduce manual tasks by up to 40 percent, and focus on what matters most: building client relationships and selling more jewelry.”

Throughout the 21-day process retailers are guided along five steps: rapid dscovery, process mapping, benchmarking, ranking wins, and creating a success roadmap.

At the end of the program, the retailers will receive their custom AI development roadmap and a prioritized opportunity report to enable them to implement AI, which Hill & Co. said is the new “table-stakes” of business operations technology.

The program will impact retailers by identifying automation and AI opportunities along with improving accuracy in inventory, sales, and supply chain operations, according to Hill & Co.

It will also free up staff for high-value client service, strategic and creative work, and shorten turnaround times from order to fulfillment, ultimately allowing retailers to gain a measurable competitive advantage.

Hill & Co.’s AI Strategy program was developed by the company in partnership with Cogent Labs, an AI specialist firm, to combine expertise in the industry with trusted technology.

Cogent Labs also worked with Hill & Co. on “The List,” a database of verified buyers at retailers, brands, manufacturers, and wholesalers worldwide.

“As an agentic AI development company, we help our partners and customers cut through the hype and implement practical, ROI-first AI use cases,” said Ehmad Zubair, CEO of Cogent Labs.

“We help you prioritize your use cases strategically, distinguishing between low-hanging fruit and transformational big swings that drive measurable impact. No jargon. No guesswork. Just focused insights and practical strategies that position you ahead of the competition—because in 2025, holding your position means losing your position.”

For more information or to join the program, visit Hill & Co.’s website.