Sotheby's Now Offers Watch Repair Services

Sotheby’s, in partnership with WatchCheck, is now offering watch repair services for more than 38,000 models.

New York—Sotheby’s has partnered with watch servicing platform WatchCheck to provide watch repair services.

The database of eligible timepieces includes more than 38,000 watch models, including Rolex, Omega, Patek Philippe, and Cartier, along with thousands of other vintage and contemporary brands.

The services available range from case refinishing, which starts at $200, to full service for grand complications, priced at up to $2,800. 

To begin the process, customers can log on to Watchservices.sothebys.com, select their watch model from the database and the desired service.

After initiating the process, customers will receive secure packaging for safe transport, and a fully insured at-home pick-up is scheduled, Sotheby’s said.

A tracking feature allows watch owners to follow each step of the repair process.

According to watch news site Hodinkee, WatchCheck facilitates the service while Stoll & Co., an independent watch repair shop in Dayton, Ohio, evaluates and services the watches. 

WatchCheck launched last year.  

The tech-driven platform was co-founded by Linden Lazarus, the founder of luxury pre-owned watch site Oliver & Clarke, and Will Haering, CEO and founder of Meridian, a company that powers instant international payments.  

It’s designed to provide a trusted and accessible solution for repairing, refurbishing, and servicing timepieces, said the company. 

Seamless and intuitive define the technology powering WatchCheck, said the co-founders. 

They added, “With its unparalleled reputation for trust and quality, we’ve found a like-minded partner in Sotheby’s to deliver a white-glove experience to every customer on the platform. By combining our expertise, we are setting a new standard for watch repairs—offering a seamless, reliable, and trustworthy service that transforms the way watch owners care for their valuable timepieces.”

Sotheby’s said that the partnership addresses a gap in the market, as watch servicing has historically been a time-consuming and difficult process. 

“With our new platform, powered by WatchCheck, we are revolutionizing the watch service experience by offering owners a simple, straightforward, and secure way to care for their timepieces from the comfort of their own homes,” said Geoff Hess, Sotheby’s global head of watches.  

“We’re especially proud to be the only auction house to offer this service, which not only allows us to further support our existing clients but also provides an exciting opportunity to meaningfully engage with the broader watch community and beyond.”